Tuesday 14 December 2021

xbox.com - How to Fix It When Your Xbox One Mic Isn't Working ?

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How to Make an Xbox Account on an Xbox One Console ?


Xbox accounts are a necessity for playing video games on Xbox consoles such as the Xbox One. These free online accounts are used to track progress on Xbox titles played, connect with gamer friends, and back up all data to the cloud for use on other devices or when upgrading to a new Xbox console.

If you’ve just bought your very first Xbox console, you are automatically guided through the account creation process during setup.

One of the easiest ways to create an Xbox account is on the Xbox One console. You can do it in a few easy steps.

1. Press the Xbox logo button on your Xbox controller to open the Guide.

2. Scroll to the Sign in pane.

3. Highlight Add new and press A on your controller.

4. A keyboard will automatically appear on screen. Press B on your controller to remove it.

5. Highlight Get a new email and press A to begin the account creation process. 

How to Fix It When Your Xbox One Mic Isn't Working ?

Get chatting with your friends again with these troubleshooting tips

Voice chat is one of the Xbox One console's most-used features, as it allows gamers to talk with friends and teammates using the Kinect built-in microphone or a microphone within a headset or pair of earphones. If your Xbox One mic is not working properly, there are several fixes you can try.

How Xbox One Mic Problems Appear ?


An Xbox One mic problem can present as distorted audio, muted audio, or limited audio that select teammates can only hear. A microphone bug can prevent the game from registering phrases and functioning when playing an Xbox One game that relies on voice commands. You also may not be able to use Cortana commands with your Xbox One.

Causes of Mic Not Working on Xbox One


Physical damage to the microphone or an app software glitch can cause an Xbox mic not to work as intended. It could also result from choosing the incorrect options within your Xbox network account, specific game settings, or the Xbox One system settings. A slow internet connection is another common cause of delayed and distorted audio.


How to Fix Xbox One Mic Issues ?

Try these steps to get your Xbox One mic working again:

1. Reconnect the Xbox mic. Sometimes disconnecting the mic or its associated headset and reconnecting it can fix audio problems that you experience.

2. How to Fix Xbox One Mic Issues
Try these steps to get your Xbox One mic working again:

3. Reconnect the Xbox mic. Sometimes disconnecting the mic or its associated headset and reconnecting it can fix audio problems that you experience.

4. Make sure your team members haven't muted you. Voice chatting with strangers in games like Fortnite for Xbox One can be exhausting, so many players choose to mute audio from others. Your friends may need to turn audio back on in-game to hear you.

5. Turn down the TV volume. If you hear an echo, it's likely from the mic picking up the TV audio and playing it back to you. Similarly, the people you chat with may have their TV volume set too high.

6. Increase the mic volume. If you use a Kinect, go to the Xbox One controller settings and manually adjust the controller's audio volume.

7. Test the mic on other devices. Test the mic with your laptop or smartphone by using an app such as Skype or Telegram. If it works properly, the issue is likely connected to the Xbox One console. Otherwise, you may need to replace or repair the headset.

8. Assign the controller to your profile. If you change controllers a lot, the console may be looking for audio input from another controller. Be sure to assign the Xbox One controller to your Microsoft Account.

9. Update the Xbox controller. The Xbox One controllers use firmware that requires occasional updates. You can update your Xbox One controller in the console's device settings.

10. Check your privacy settings. If your Xbox mic isn't working, voice chat may be disabled. To turn it back on, go to Settings > Account > Privacy & online safety > View details & customize > Communicate with voice and text.

11. Check the Xbox Kinect sensor. If the Kinect Xbox logo light is off, that means the sensor is no longer detecting audio. Microsoft has a web page dedicated to troubleshooting Xbox One Kinect issues.

12. Do an Xbox One power cycle. Press the power button on the front of the console for about 10 seconds until the system powers down. Wait for about a minute, and then tap the button to power it back on again. If done correctly, you should see an Xbox One loading screen for a few seconds before being taken to your usual Home screen.

13. Change parental settings. Voice chat can be enabled or disabled in the Xbox One parental controls. If your Xbox network account is managed by someone else, they may have disabled your ability to chat with other players online.

14. Check the Xbox network status. Voice chat for many video games is powered by the Microsoft Xbox network online service. You can check if the Xbox network is down at any time on the Xbox support website.

15. Check your internet speed. Test your internet speed to make sure you have a quality connection. If your internet is slow and you can't speed it up, use the Xbox app on your smartphone. That way, you can communicate with other players using your cellular plan. You can also use the Xbox app to voice chat with your Apple AirPods on Xbox One. This method isn't recommended for people with data caps.

16. Ditch the surge protector. Xbox One consoles have built-in surge protection. Using an additional surge protector with an Xbox One can prevent the console from working properly. Plugging the Xbox One console into a power socket can sometimes resolve performance issues.

How to Fix It When Your Xbox Series X or S Mic Isn't Working ?


You can use a wired mic hooked into your Xbox controller, or a mic that’s built into a wireless headset for voice chat and it should all work right out of the box. If your Xbox Series X or S mic isn’t working, there are a number of fixes that can help your friends and teammates hear you again.

How Xbox Series X and S Mic Problems Typically Manifest ?


Most Xbox Series X and S mic problems result in your teammates being unable to hear you at all. Other mic problems include distorted audio, where you are difficult to understand due to interference, muted audio, and audio that can be heard by some friends or teammates but not others.

What Causes Xbox Series X and S Mic Problems?


The most common cause of mic problems with the Xbox Series X and S is a muted mic, either the hardware switch or software button, and either activated by the person who can’t be heard or by someone in their party chat.

Physical problems with the hardware, like damage to the microphone or headset cord, and damage to the headphone jack, can also cause this issue. Xbox firmware issues, incorrect settings in your Xbox Series X or S preferences, and poor internet connections can also cause similar issues.

How to Fix It When Your Xbox Series X or S Mic Isn't Working ?

 
If your Xbox Series X or S mic isn’t working, try the following steps to get it working again:


1. Disconnect and reconnect the mic. If you’re using a wired headset, try unplugging it and plugging it back in. This will sometimes allow the connection to reestablish, and it can also help if you’re dealing with a poor connection between the headphone plug and jack.

2. Twist the headphone plug. While attempting to talk to your friends with the plug inserted into your controller, gently twist the plug back and forth. If the mic pics up your voice intermittently, or your friends hear static mixed in with parts of what you’re saying, you have a bad connection.

3. Manipulate the headphone wire. Similar to the previous step, the intent is to wiggle the wire where it connects to your headset and where it connects to the plug while trying to talk to your friends. If this results in a momentary connection, you have a broken wire and will need to replace the headset.

4. Make sure your headset isn’t muted. Check your headset for a mute switch or a volume mixer. If the mute switch is activated, or your transmit volume is turned all the way down, people won’t be able to hear you.

5. Test your mic with another device. If you have a laptop or phone that has a headphone or mic jack that’s compatible with your headset, check to see if your headset works with that device. Use an app like Discord or Skype, and see if people can hear you.

6. Make sure your friends haven’t muted you. If you’re playing with strangers, they may have muted you intentionally if they aren’t interested in talking. This can be frustrating in team games, but there’s nothing you can do about it.

If playing with friends, ask them to check and make sure that they didn’t accidentally click the Mute button. This is the most likely cause if some of your friends can hear you and some can’t.

7. Assign your controller to your Xbox profile. If you have multiple controllers, it’s possible that a different one is currently assigned to your profile. If that’s the case, the Xbox may be looking for an audio signal from that controller.

To assign your current controller to your profile:

•  Using the controller you want to assign, navigate to Profile & system > Settings > Account > Sign-in, security, and passkey.

•  Select This controller signs in.

•  Verify your profile, and select Link controller.

8. Update your controller firmware. If your controller is in need of an update, that may interfere with its ability to transmit your voice. Update the firmware, and check to see if your friends can hear you.

To update your controller firmware:

•  Navigate to Profile & system > Settings > Devices & connections > Accessories.

•  Select the controller to update.

•  Select the three dot menu.

•  If a firmware update is available, install it. 

9. Fix your privacy settings. The Xbox Series X and S have privacy settings that can prevent you from hearing other people and other people from hearing you.

To fix your privacy settings for voice chat:

• Navigate to Profile & system > Settings > Account > Privacy & online safety.

• Select Xbox Network Safety.

• Select View details and customize.

• Select Communications & multiplayer.

• Choose who you want to be able to communicate with.

10. Check the status of Xbox Network. Since the Xbox Series X and S rely on Xbox Network to transmit voice for party chat, issues with the service can prevent you from hearing others, others from hearing you, and also prevent connecting altogether. If Xbox Network is down, you’ll have to just wait for Microsoft to fix the problem.

11. Verify your internet speed. Test your internet connection to make sure that it’s fast enough for voice chat. Even if it’s normally fast enough, you may be having a temporary issue.

What to Do When Your Xbox One Controller Won't Connect ?


Wireless Xbox One controllers are great, but experiencing a disconnect in the middle of a game sucks all the fun right out of the room. The good news is that most of the problems that can cause an Xbox One controller to not connect, or cause a connection to fail, are pretty easy to fix. And even in a worst-case scenario, you can always turn your wireless controller into a wired controller with a micro USB cable.

When an Xbox One controller won't connect, it usually manifests in one of the following ways:

•  Ring light flashes on the controller and never goes steady.

•  You are unable to control games or menus with the controller.

•  The please reconnect the controller message appears on your television.

These problems may occur when you first turn on your controller, or while you're playing.

Causes of Xbox One Controllers Not Connecting


When an Xbox One controller won't connect, there are a handful of root problems that may be in play. At the most basic level, your controller and your console aren't talking to each other. This can be caused by too much distance between them, too much interference, weak batteries, sync issues, and actual hardware failures.


How to Fix It So Your Xbox One Controller Connects ?


The best way to figure out why your controller isn't working right, and to fix it so that it will connect to your Xbox One, is to go through the following troubleshooting steps one by one. Attempt each fix, in order, and check to see if your controller connects after each step.

1. Make sure that your Xbox One controller isn't out of range. Xbox One controllers are wireless, but there's a limit to how far away any wireless device can get before it loses connection.

The maximum range of an Xbox One controller is about 19 feet, but placing objects between the console and the controller can greatly reduce that range.

If your controller disconnected unexpectedly, and you weren't right next to the console, try moving closer and resyncing. If it loses connection again when you move away, then try moving any objects that are getting in the way or just sit closer to your Xbox.

2. Check to see if your controller turned off due to inactivity. In order to prevent the batteries from going dead, Xbox One controllers are designed to shut down after 15 minutes of inactivity.

Press the Xbox button on your controller, and it should reconnect and sync up. If you don't want it to shut off in the future, push at least one button on the controller every so often, or tape down one of the analog sticks.

3. Disconnect extra controllers. An Xbox One can only have eight controllers connected at any one time. If you try to sync additional controllers, it won't work.

If you already have eight controllers connected, you need to disconnect at least one of them. Choose a controller you don't want to use anymore, press the Xbox button on that controller and select Controller off on the TV screen.

4. Try fresh batteries in the controller. Weak batteries can cut down on the signal strength of your wireless Xbox One controller, which can cause connection issues. When this happens, the Xbox button on the controller will periodically flash when it loses the connection, and the controller may even turn off.

To eliminate this as a possible culprit, replace the batteries with brand new batteries or fully charged rechargeable batteries and then re-sync your controller. 

Don't use batteries from a remote or other device even if that device seems to work fine, as that device may not require as much power to run as an Xbox One controller.

5. Disconnect your headset temporarily. In some cases, a headset or mic can prevent your Xbox One controller from syncing up.

If you have a headset or mic hooked up to your controller, remove it and try to reconnect. You might be able to plug your headset back in after a successful connection, or there could be a problem with the headset that will prevent you from doing so.

6. Remove sources of wireless interference if possible. Your Xbox One uses the same part of the wireless spectrum that's used by a lot of other electronics in your home, and even appliances like your microwave can cause interference.

Try shutting off all other electronics that use a wireless connection, like phones, laptops, tablets, and even your Wi-Fi router. Also shut off appliances, like microwaves, fans, and blenders, that might create interference. If that isn't possible, then at least try to move any such devices away from your Xbox One.

7. Verify that your controller isn't already synced to a different Xbox One. Xbox One controllers can only be synced to a single console at any given time. If you sync to a new console, the controller will no longer work with the original console.

If this is your problem, the solution is to resync to the console you want to use the controller with. You will have to repeat this process every time you want to use the controller with a different console.

8. Try resyncing even if it isn't connected to a different console. Controllers can unsync for other reasons, and you may just be dealing with a fluke occurrence. To rule it out, just try to resync.

To resync an Xbox One controller:

•  Turn on your Xbox One.

•  Turn on your controller.

•  Press the sync button on the Xbox.

•  Press and hold the sync button on your controller.

•  Release the sync button on the controller when the Xbox light on the controller stops flashing.

9. The easiest way to do this is to turn your Xbox on, connect to the Xbox network, and then navigate to Settings > ​Kinect & devices > Devices & accessories, and then select the controller you're having trouble with.

If you have a newer controller, which you can identify by the presence of a 3.5mm headphone jack on the bottom, you can perform the update wirelessly. Otherwise, you'll have to connect your controller to your console with a USB cable.

Xbox One Controller Firmware Problems


If your Xbox One controller still won't work, you may have a hardware or firmware problem. Before you reach for a USB cable, send your controller in for servicing, or throw it away, you should try to update the firmware. If the built-in firmware is corrupt or out of date you may experience connection issues.

The solution to this problem involves updating your controller:

•  Turn on your Xbox One, and open the Settings menu.

•  Navigate to Kinect & Devices > Devices & Accessories.

•  Select the controller you're having trouble with.

•  If the controller needs and update, you'll see a message to that effect.

What to Do If Your Xbox One Controller Still Won’t Sync ?

If the controller still doesn't work after trying all of the possible fixes, then there may be a physical problem with either your console or your controller.

You can further narrow this down by trying to sync your controller to a different Xbox One. If it works just fine, then the problem is in your Xbox One console and not the controller. If it still doesn't connect, then you have a broken controller and it might be time to buy a new one.

In either case, you may be able to use the controller by simply connecting it to the console via a USB cable. This is less convenient than using the controller wirelessly, but it's less expensive than buying a new controller.


xbox.com - How to Fix It When Your Xbox One Mic Isn't Working ?

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